1.1
These general terms and conditions apply to all services provided by Östensson’s interior design studio AB, 559141-3082, (hereinafter “Östensson’s”, “we”, “us” or “our”) unless otherwise agreed in writing regarding the individual assignment.
2.1
We provide services based on the circumstances, facts and instructions provided by the client to us in the individual assignment. For complete interior assignments, we take the necessary purchases from third parties within the scope of the assignment.
2.2
For the assignment, agreed remuneration is paid. With variable remuneration, a budget can be established. Unless otherwise agreed, for alteration and supplementary work remuneration on an ongoing account and compensation for costs attributable to these works are normally paid. Compensation is normally paid for travel and accommodation costs within the scope of the assignment.
2.3
The scope of the assignment is determined by the main agreement and these general terms and conditions. If the documents contradict each other, the main agreement shall take precedence.
2.4
The Parties shall keep each other informed of matters which may be assumed to be of significance to the assignment.
2.5
Östenssons shall notify the client of the need for work that is not part of the assignment or the need for new or amended directives. If the client makes demands on work that we consider to be outside the assignment, we must notify the client before such work begins.
2.6
Östenssons shall, at the request of the client, draw up proposals for the timetable which, after the agreement, shall apply to the assignment. The client must provide supporting documents for the proposal.
2.7
The assignment is, unless otherwise agreed, completed when the assignment result is reported in the manner agreed by the parties.
3.1
Invoicing may, on the basis of the nature of the assignment, take place continuously during the course of the case or in connection with the conclusion of a case.
3.2
Our invoices normally fall due for payment 14 days after the invoice date and are issued to you, in your capacity as client. In the event of non-payment, interest is charged on outstanding amounts in accordance with applicable law from the due date until the payment is received.
4.1
Ordered goods constitute Östensson’s property until full payment has been paid.
5.1
When a product has been delivered, the customer shall immediately examine it. If errors are found, the customer must immediately notify Östenssons. If the notification does not occur, the customer is then not entitled to claim for the mistake.
6.1
We are obliged, in accordance with the provisions below, to rectify errors regarding delivered goods.
6.2
The customer can not claim that the goods are faulty, unless he leaves Östensson’s notice of the error within 10 days after he noticed or should have noticed the error (complaint), but no later than twelve months after the customer received the goods.
6.3
We are not responsible for errors due to the client or material provided by the client or to the prescribed or specified design. We are not responsible for errors that occur as a result of inadequate maintenance, normal wear and tear or normal deterioration. The customer cannot claim that a certain item does not fit in or in any other way look different from what the customer expected for a certain overall picture, if the product itself is in accordance with what was presented by Östenssons.
6.4
The customer is aware that certain goods can be designed only for the performance of the service and that certain goods are specially adapted for the customer. The customer cannot cancel a purchase of such goods.
